--- title: Accessing the new dealer portal description: CARPROOF is rebranding to CARFAX Canada. Here you can download our logo and guidelines on how to use it. image: https://go.carfax.ca/hubfs/blog-image-21.jpg --- Vehicle Identification Number [![CARPROOF](https://go.carfax.ca/hubfs/carproof-carfax-white.png "CARPROOF")](https://www.carproof.com/) - [Français](http://go.carproof.com/rebrandfr) - [Dealer Login](https://dealer.carproof.com/login) [Dealer Login](https://dealer.carproof.com/login) [Français](http://go.carproof.com/rebrandfr) # **Accessing the new dealer portal** ## REBRAND RESOURCES ### [< RETURN TO HOME](http://go.carproof.com/rebrand) - [Rebrand Resources](https://go.carfax.ca/rebrand) ** - Accessing the new dealer portal Starting Monday October 29th, **dealer.carfax.ca** is where you will go to order reports. Your login credentials will be the same as they are today, so **please ensure that you know your user name and password**; you will be asked to re-enter it. If you don’t remember your password, please follow the steps below:   ### My password is saved on my computer, and I don’t remember what it is If you’ve previously clicked “Remember me on this computer” and your password is saved, you may be able to retrieve it from your browser by following the instructions below: - Chrome: [https://support.google.com/chrome/answer/95606?co=GENIE.Platform%3DDesktop&hl=en](https://support.google.com/chrome/answer/95606?co=GENIE.Platform%3DDesktop&hl=en) - Microsoft Edge: [https://support.microsoft.com/en-us/help/4026814/windows-accessing-credential-manager](https://support.microsoft.com/en-us/help/4026814/windows-accessing-credential-manager) - Firefox: [https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import#w_viewing-and-deleting-passwords](https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import#w_viewing-and-deleting-passwords) ### I know my username but not my password - On the [login screen](https://dealer.carproof.com/Login), click the “[Forgot your password?](https://dealer.carproof.com/forgotpassword)” link - Enter your username and click “Send Email” - Your login information will be emailed to you Still need help? Contact us at 1.866.835.8612 or [support@carfax.ca](mailto:%20support@carfax.ca). ### OTHER RESOURCES 100 Kellogg Lane, Suite 301 | London, ON N5W 0B4 | Tel: [1.866.835.8612](tel:18668358612) | Fax: 519.675.1043 [49E8F00E-9E60-42A6-9508-BD91FE80302A ](https://twitter.com/CarProof) [995C7940-D2BD-4C2C-9805-2945A1CCC099 ](https://www.facebook.com/CARPROOF/) [F58434DC-C757-410F-B767-371A9A5A8A8C ](https://www.linkedin.com/company/carproof) © 2005 – 2020 CARFAX Canada ULC. All rights reserved. [Privacy/Legal](https://www.carproof.com/about-carproof/privacy-legal) [ Conditions of Use](https://www.carproof.com/about-carproof/privacy-legal/conditions-of-use) [Sitemap](https://www.carproof.com/public/sitemap.xml) [en Francais](http://go.carproof.com/blogfr)