Service Insights
Maximize your customer lifetime value with a powerful tool that helps establish trust and credibility with your customers, while easing tensions during service recommendation conversations.
Findings are outlined in a comprehensive, easy-to-understand report that includes:
Inspection recommendationsOEM maintenance schedulesOpen recalls
Establish credibility & trust
Leverage neutral, third-party insights during customer touchpoints to:
- Increase customer confidence in your service recommendations
- Build lasting relationships faster
87% of Canadian car owners trust CARFAX Canada to help them make informed decisions about their vehicles.1
62% would be confident in your service recommendation if it came from a neutral third-party.2
Create proactive customers
Highlight upcoming service needs to coach your customers to plan and budget for the future. Proactive customers bring in:
- More preventative maintenance work
- More balanced volume of bookings throughout the year
Increase inspection revenue
Utilize inspection recommendations to identify high-risk repairs pre-inspection and upskill your service staff, resulting in:
- More line items per repair order
- Higher shop efficiency
