CARFAX Canada Driving Insights

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Latest Articles

How to Get Routine Customers for Routine Service

When it comes to keeping their vehicles running smoothly, Canadians know they have options. They’re also not afraid to be picky about where they go.

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Future Maintenance: Less Stress and Happier Customers

Canadians are feeling the brunt of the rising cost of living. Everything from putting food on the table to keeping a roof over their heads has become more expensive.

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EVs: Customer Dealbreakers and Dealmakers

There’s no disputing that electric vehicle demand is growing in Canada. According to S&P Global Mobility, zero-emission vehicles accounted for 1 in 8 new vehicles registered in Canada in Q3 2023....

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Online Listings Are Where Customers Are Won

Right now, your next customer is ready to buy. They’ve spent hours researching online, and they’re comparing the listings for two used vehicles that are nearly identical. The only difference? One...

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Used Car Buying in 2023 – What’s Changed and Why it Matters

As you know, time changes everything, and your customers are not immune to this.

We looked at some of our previous stats and asked Canadian used car buyers the same questions to see if their answers...

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The New Landscape of Customer Reviews

Online reviews have become the compass guiding consumers on where to spend their money wisely. This holds true, especially when it comes to the car-buying journey. A whopping 69% of Canadian used...

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Winning Trades in a Seller’s Market

The secret’s out — your customers know it’s a seller’s market.

In 2022, 40% of Canadian used car buyers who turned down a trade-in offer did so because they found a better one elsewhere. That’s...

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