In Part 1,we explored the growing threat of VIN fraud and why awareness matters. Now, let's turn to practical solutions that can protect your dealership and build customer trust.

Stolen vehicles disguised with fake identities are circulating in the Canadian market. We estimate that over 372,000 cloned VINs (Vehicle Identification Number) are on the road right now, making VIN...

Your customers are rewriting the playbook on vehicle buying. Our latest research reveals that 17% of Canadian used car buyers turned to generative AI in their last search, a big leap from a mere 5%...

Our latest research found that nearly two-thirds (64%) of Canadian used car buyers make a shortlist before settling on the car they want. These buyers comb through listings to compare the pros and...

Trust is the foundation of any successful service provider-customer relationship. Yet, our latest survey data reveals that customer trust in service providers may not be as strong as you think.

Nearly all Canadian used car buyers begin their search online, but their go-to sources are changing. Our latest research shows that used car buyers trust channels like dealership and listing sites...

Electric vehicle adoption is showing no signs of slowing down. Canadians are becoming more interested in getting behind of the wheel of EVs, but for some, there’s still some hesitancy about...