CARFAX Canada Driving Insights

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Latest Articles

Losing Customers? What Does Your Post-Purchase Care Look Like?

So, you’ve closed the deal. The paperwork is signed. You walk back to your desk and look up at the leaderboard; you’ve just put another satisfied customer behind the wheel.

End of story. Everyone’s...

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How Auto Theft is Impacting Car Buyers

Auto theft is on the rise in Canada. Reports of carjackings, key fob copying under the cover of darkness, and cloned VINs have been dominating media headlines.

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How to Get Routine Customers for Routine Service

When it comes to keeping their vehicles running smoothly, Canadians know they have options. They’re also not afraid to be picky about where they go.

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Future Maintenance: Less Stress and Happier Customers

Canadians are feeling the brunt of the rising cost of living. Everything from putting food on the table to keeping a roof over their heads has become more expensive.

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EVs: Customer Dealbreakers and Dealmakers

There’s no disputing that electric vehicle demand is growing in Canada. According to S&P Global Mobility, zero-emission vehicles accounted for 1 in 8 new vehicles registered in Canada in Q3 2023....

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Online Listings Are Where Customers Are Won

Right now, your next customer is ready to buy. They’ve spent hours researching online, and they’re comparing the listings for two used vehicles that are nearly identical. The only difference? One...

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Used Car Buying in 2023 – What’s Changed and Why it Matters

As you know, time changes everything, and your customers are not immune to this.

We looked at some of our previous stats and asked Canadian used car buyers the same questions to see if their answers...

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