CARFAX Canada Driving Insights

scroll

Driving Insights

INFORMATION SERIES

Featured articles

Three Innovation Opportunities for 2020

 

As we kick off 2020, there are many opportunities to consider regarding the future of customer experience including selling vehicles entirely online, putting an end to negotiation, or even letting customers choose their sales rep. But what do your customers want?  We took these ideas to...

Read More

Other popular articles

Why did that customer leave?

Ideally, Canadian used car buyers should be comfortable buying a car after visiting one dealership. However, the average buyer visits 2.9 dealerships, with only one in three visiting a single...

Read More

Auto Remarketing Canada 2018 – Keynote Presentation

Exclusive access to slides from the keynote presentation at 2018’s Auto Remarketing Canada Conference.

Read More

Auto Remarketing Canada 2018 – Workshop

Exclusive access to slides from CARPROOF's workshop at 2018’s Auto Remarketing Canada Conference.

Read More

How important are customer reviews?

It’s hard to gauge the importance of online reviews. Customers rarely mention if they read your reviews before coming to see you, and if a bad review caused them to shop elsewhere, you’ll likely...

Read More

Where do silent leads come from?

Attracting used car buyers means knowing exactly what motivates them to visit your dealership. This has traditionally been a challenge because 43.5% of Canadian used car buyers are silent leads –...

Read More
1 2 3 4